#306 - 2477 Ingram Road
Westbank, BC, Canada
V4T 1W7
For more information
contact Rick Wiebe
Phone: 1 800 738-0518
Monday to Friday 9 a.m. to 5 p.m.. Pacific Time
rick@woodcarvingbiz.com
To Place an order:
The procedure that seems to work best
for ordering is this:
Email a message containing a list of the tools that you want. We will
respond to this message concerning the order.
The above procedure is necessary partly because some tools in the
catalogue may be unavailable. Pfeil is not a large company, and they do
their manufacturing in "runs" of specific tools. If a particular tool
size and/or shape of tool is sold out, it can be several months before
that particular tool is made again, and during that time, no one can get
it. We can usually supply what you want either from our inventory or from
our warehouse (which just takes a couple of days). When we respond to
your email, it allows us to confirm your order and possibly enter into
dialog with you concerning substitutions if that is necessary.
Our payment options are as follows:
We accept Visa and MasterCard. You can phone 1-800-738-0518 to give us your credit card number, expiry date and name on card. Please take into account that we are on Pacific Standard Time. If you pay by credit card the order will be shipped as soon as possible. We put through the charge in Canadian funds and the credit card company takes care of the conversion to the local currency. Since the exchange rate changes daily, what you will be charged will be slightly different from what we have quoted.
Your other option is to pay
with a check or money order made payable to Rick Wiebe in US or Canadian
funds. The order will not be shipped until we receive your check.
Postal Rates:
To the USA
Orders under $140CN and weighing less than
2 pounds are sent Small Packet - Air.
up to half a pound - 10.80, up to one pound - 13.35.
Parcels sent Small Packet are not traceable.
Orders requiring more than $100CN insurance are shipped Expedited (surface) or Xpresspost (air).
The Expedited Parcel rate, handling and insurance charges for a $200CN insured parcel weighing between 1 and 2 pounds can be up to $24.75 depending on the address, and fuel surcharge for that month. Delivery should be in 5-7 business days and is traceable.
Xpresspost, handling and insurance charge for a $200CN insured parcel weighing
between 1 and 2 pounds is approximately $39.25 depending on the address,
and fuel surcharge for that month. Delivery should be in
3 to 5 business days and is traceable.
Within Canada
Surface and air charges depend on the distance, weight and value.
Please feel free to email messages
concerning any questions that you may have about tools, carving, or things
you see on the website.